Director / VP · Procurement

Merchandising wants Ward. You sign the contract.

Business teams want the AI. You vet the implementation. Ward starts read-only, runs on policy, and hands you every artifact you need before signature: architecture, contracts, and references, all on the table.

Enterprise SaaS spend grew 18% YoY. 53% of subscriptions are underused or duplicative.Source: Gartner
Ward · Head of Procurement Live
Reconcile invoice INV-9912 against the contract.
Schema Scout → Finance Agent

Vendor C billed above the active price list. The overage is recoverable.

invoice.line1,200 units at $4.28; contract clause 3.2(b) sets $4.12
dispute.amount$0.16 per unit, $192 total, classified as off-contract pricing
invoice + GRN + price list clause 3.2(b) cited confidence 0.97
Draft the dispute letter and attach the evidence packet
Gated on AP approval · 24-hour SLA · opens the case in Coupa / SAP VIM

What lands on your desk
when the business buys AI.

Merchandising wants Ward. You sign the contract.

Business sponsor saw the demo. You have a week to vet a vendor you didn't pick

AI vendors price by seats and tokens. Total cost is unknowable until invoice three

Multi-year commits with auto-renew. No exit if the pilot stalls

Renewals come back 30% higher, with no room to push back and no benchmark to cite

Security and DPA reviews start after the team has already committed

Enterprise SaaS spend grew 18% YoY. 53% of subscriptions are underused or duplicative.

Source: Gartner

How Ward earns
the sign-off.

Standard vendor playbook
Demo, MSA, then a six-month security review while the business waits.
  • ×Business sponsor saw the demo. You have a week to vet a vendor you didn't pick
  • ×AI vendors price by seats and tokens. Total cost is unknowable until invoice three
  • ×Multi-year commits with auto-renew. No exit if the pilot stalls
  • ×Renewals come back 30% higher, with no room to push back and no benchmark to cite
How Ward shows up
Architecture, contracts, and references on the table before signature.
  • MSA, DPA, SOC 2 Type II underway, and architecture review available before signature
  • Month-to-month contracts. No multi-year lock-in. No auto-renew traps
  • Free to deploy. 5% of model compute on your own keys, and nothing per seat
  • 14-day insight guarantee. If Ward doesn't deliver, setup is refunded and no compute fee is billed

MSA, DPA, SOC 2 Type II underway, and architecture review available before signature

Month-to-month contracts. No multi-year lock-in. No auto-renew traps

Free to deploy. 5% of model compute on your own keys, and nothing per seat

14-day insight guarantee. If Ward doesn't deliver, setup is refunded and no compute fee is billed

AI strategy, orchestration and reporting-layer work in enterprise grocery at nine-figure revenue. Reference calls available before signature

From signature
to running insights.

A live pilot for procurement teams hits these milestones on real data, on a fixed-fee schedule.

Week 1
Pre-signature artifacts in your hands. MSA, DPA, SOC 2 II, references on file.
Month 1
Insight cards on data within 14 days, or month two is on us. Outcome-anchored.
Quarter 1
Vendor performance audit. Renewal scope adjusted to actual usage. No auto-renewal traps.
Contract architecture

How the deal is structured.

No multi-year commits. No auto-renew. No license. Ward is free to deploy and bills 5% of the model compute it uses. Exit any time. Every artifact you need to vet a vendor is available before signature.

Policy, scope and audit in full →
  • Month-to-month, no auto-renew
  • Usage-based pricing
  • 14-day insight guarantee
  • Pre-signature artifacts
  • References available
  • Insurance and indemnity

The product your
business teams will use.

app.getward.ai Live demo
Acme Retail @Merchandising: VP Analyst claude-sonnet default
A

Reporting

Pinned views built from saved data-lake queries. Every number re-derivable from its SQL.

7d13w52w
Revenue vs. forecast
$48.2M
+4.2% WoW
Gross margin %
24.1%
−3.2pp
Fill rate, fresh
83.4%
−4.1pp
Shrink, West region
2.41%
+0.8pp
Revenue vs. forecast 13 weeks actual, 6 weeks forecast, 80% interval
Actual Forecast 80% interval
% of plan 106 94 100 forecast → W−13 W−5 today +6wk
Holt-Winters + weather regressor MAPE 4.1% at 4wk Backtested 24 months Crosses plan in 3 weeks
Forecast error by horizon MAPE, 24-month backtest
1wk 2.1%
2wk 3.0%
4wk 4.1%
8wk 6.3%
13wk 8.9%
Accuracy bar for promo decisions: ≤5% at 4wk
Models in production Every forecast ships a model card
ModelHorizonMAPE
holt_winters4wk4.1%
arima_sarimax13wk8.9%
gbm_demand1wk2.1%
bayes_hiernew store11.4%

Sources

Connect external systems. Ward AI maps the schema and drafts the cleaning rules.

NameTypeLast sync
sap_pos_transactionsimport2m ago
sap_inventory_shrinkageimport2m ago
sap_labor_schedulingimport14m ago
retail_inventory_weeklyimport1h ago
retail_google_ads_dailyimport1h ago
retail_meta_ads_dailyimport1h ago
retail_ga4_website_dailyimport1h ago

Architecture

Two ways to connect. Federate against your live systems, or ingest into Ward’s data lake. Toggle below.

Your systems · read-only
SAP Retail
Snowflake
BigQuery
Shopify
NCR Voyix
Ward Gateway
TLS 1.3 · AES-256
Querying live · data stays put
Federated answers
SELECT * FROM sap.pos
JOIN retail.inventory_weekly
WHERE store_id = 37
→ insight cards
Ward Data Lake
→ baselined per store
TLS 1.3 in transit AES-256 at rest Read-only credentials SOC 2 Type II underway VPC peering · PrivateLink

Policies

Cedar access policies for your tenant. Ward AI drafts; you approve before anything binds.

TLS 1.3 AES-256 Read-only SOC 2 II
Policy IDEffectResources
merch-read-defaultpermitModel::*
finance-read-shrinkagepermitModel::"inventory_shrinkage"
vendor-blockedforbidModel::"labor_*"
region-west-onlypermitTenant::"acme"
Live product, read-only by default. This is what your business teams get.
Ward · for Head of Procurement06:47 AM

Procurement packet: MSA, DPA, SOC 2 Type II status (underway), architecture review, and reference contacts. Free to deploy, 5% of compute. Month-to-month. 14-day insight guarantee. Available before signature.

✓ Pre-signatureProcurement context

What the business teams
get, and what it runs on.

What it costs, and when you know if it worked.

Read-only for the first six weeks. A measured KPI delta by day 90, whichever way it goes.

  1. 48 hours
    First insight cards

    From a read-only connection. Findings on your own data, not a sandbox and not a slide.

  2. Week 2
    Findings ranked by dollars

    Stores, SKUs and vendors ranked by what they cost you, with the cause named and the SQL one click under every number.

  3. Week 6
    First gated write

    One playbook, one system of record, blocked on an approver role you named. Everything before this is read-only.

  4. Day 90
    The number, either way

    Measured KPI delta against the metric agreed on day one. If it did not move, the pilot ends.

What it costs
Freeto deploy

Ward makes money one way: 5% of the model compute that routes through it, metered on your own provider keys and billed monthly in arrears. No license, no seats, no platform fee. Setup is a one-time package if you want a named engineer for training and guidance, and it starts at $0.

  • 5% of model spend, the only recurring fee
  • Setup from $0, invoiced once
  • Cancel any time, 30 days notice

Two ways to start.

Run a read-only proof on your stack, or have advisory walk you through architecture.

Control AI spend by department and user.
Without skimping on the outcome.

Give every department and every user a compute budget. Ward routes each question to the cheapest model that clears the quality bar, so finance caps the spend without capping what the business gets back.

Compute budgets, this month 68% used · on pace
Merchandising
14,200 / 20,000
Supply Chain
9,800 / 15,000
Store Ops
6,100 / 10,000
Ecommerce
4,700 / 5,000
Finance
3,400 / 5,000
Per-user caps. Alerts at 80%. Hard stop or overage approval, your call. Ecommerce flagged at 94%, before it became a surprise invoice.

Evaluating this for a retail IT estate? The six-week onboarding path sets out what connects each week and what you sign off at every gate, and the evaluation packet is built to forward to security and procurement.

Merchandising wants Ward. You sign the contract.

Architecture review, MSA, DPA, SOC 2 II report, on the table before you sign.

Read-only to start · your LLM keys · SOC 2 Type II underway · or book a call directly

Find out what your data has been hiding.

Tell us about your operation. We’ll show you the problems Ward catches, and the ones your current tools miss.

Step 1 of 3
What are your goals?
Step 2 of 3
About your operation
Step 3 of 3
Your contact info