Director / VP · Procurement

Merchandising wants Ward. You sign the contract.

Business teams want the AI. You vet the implementation. Ward starts read-only, runs on policy, and hands you every artifact you need before signature. Architecture, contracts, references — all on the table.

Enterprise SaaS spend grew 18% YoY. 53% of subscriptions are underused or duplicative.Source: Gartner
Procurement and vendor evaluation in a modern enterprise
Grocery Fashion Home

What lands on your desk
when the business buys AI.

  • Business sponsor saw the demo. You have a week to vet a vendor you didn't pick
  • AI vendors price by seats and tokens. Total cost is unknowable until invoice three
  • Multi-year commits with auto-renew. No exit if the pilot stalls
  • Renewals come back 30% higher with no leverage and no benchmark
  • Security and DPA reviews start after the team has already committed

How Ward earns
the sign-off.

Standard vendor playbook
Demo, MSA, then a six-month security review while the business waits.
  • ×Business sponsor saw the demo. You have a week to vet a vendor you didn't pick
  • ×AI vendors price by seats and tokens. Total cost is unknowable until invoice three
  • ×Multi-year commits with auto-renew. No exit if the pilot stalls
  • ×Renewals come back 30% higher with no leverage and no benchmark
How Ward shows up
Architecture, contracts, and references on the table before signature.
  • MSA, DPA, SOC 2 II, and architecture review available before signature
  • Month-to-month contracts. No multi-year lock-in. No auto-renew traps
  • Transparent pricing tied to scope and store count, not seats or tokens
  • 14-day insight guarantee. If Ward doesn't deliver, month two is on us

How the deal is structured.

No multi-year commits. No auto-renew. Pricing tied to scope, not seats. Exit any time. Every artifact you need to vet a vendor is available before signature.

Month-to-month, no auto-renew
30-day notice to exit. No rollover clauses buried in the MSA. Pay for the month you use.
Scope-based pricing
Tier price reflects data complexity and store count. Not seats. Not tokens. Not per-query. Renewals match the scope.
14-day insight guarantee
If Ward doesn't produce insight cards on your data within 14 days of connect, month two is on us. Outcome-anchored, not promise-anchored.
Pre-signature artifacts
MSA, DPA, SOC 2 II report, sub-processor list, and architecture review available before procurement signs. No back-and-forth.
Reference customers
850+ store live pilot operator with $300M+ revenue. Available for a 30-minute reference call before you sign.
Insurance and indemnity
Cyber and tech E&O on file with an AI rider. Standard MSA indemnity. No carve-outs hidden in the schedule.

The product your
business teams will use.

app.getward.ai Live demo
Acme Retail @Merchandising: VP Analyst claude-sonnet default
A

Chat

Ask anything. Ward routes to the right agent and returns cited answers.

Why did Store 37 miss target last week?
You · 9:42 AM
Schema Scout · routed to Merchandising Agent

I pulled Store 37’s last 28 days against the chain baseline. Two root causes — both compounding.

SignalFinding
labor_efficiencyRev/labor-hour −22% vs. cluster — staffing mismatch at 11a–1p peak
inventory.freshFresh fill 83% — backroom replenishment lag at 2–4p
promo.liftBOGO crackers cannibalized Brand Y by 28% — net category +6%

Recommend: re-baseline Store 37 schedule against true peak, raise replen window to 1p, and review the BOGO before next cycle.

8 parallel queries 3 sources cited confidence 0.92
Show me how to fix the staffing mismatch.
You · 9:43 AM
Labor Agent · drafting schedule diff
Querying labor_scheduling
Ask anything — Ward routes to the right agent. Cmd+K

Dashboards

Pinned views built from saved data-lake queries.

Revenue vs. forecast +4.2% WoW
Gross margin % −3.2pp
Fill rate — fresh 83%
Shrink — West region +0.8pp

Models

Browse, search, and manage data–lake model definitions for your tenant.

NameNamespaceVersion
retail_pos_transactionsretail1.0
retail_inventory_snapshotretail1.2
retail_labor_schedulingretail1.0
retail_promo_calendarretail1.1
retail_supplier_performanceretail1.0
sap_inventory_shrinkagesap1.0
ga4_daily_eventsmarketing1.0
meta_ads_ad_levelmarketing1.0

Sources

Connect external systems to the data lake.

NameTypeLast sync
sap_pos_transactionsimport2m ago
sap_inventory_shrinkageimport2m ago
sap_labor_schedulingimport14m ago
retail_inventory_weeklyimport1h ago
retail_google_ads_dailyimport1h ago
retail_meta_ads_dailyimport1h ago
retail_ga4_website_dailyimport1h ago

Architecture

Two ways to connect. Federate against your live systems, or ingest into Ward’s data lake. Toggle below.

Your systems · read-only
SAP Retail
Snowflake
BigQuery
Shopify
Toast POS
Ward Gateway
TLS 1.3 · AES-256
Querying live · data stays put
Federated answers
SELECT * FROM sap.pos
JOIN snow.inventory
WHERE store_id = 37
→ insight cards
Ward Data Lake
→ baselined per store
TLS 1.3 in transit AES-256 at rest Read-only credentials SOC 2 II in progress VPC peering · PrivateLink

Pipelines

Move data from sources into models on a schedule.

NameSourceModelStatusSchedule
sync_sap_pos_transactionssap_pos_transactionspos_transactionsenabledhourly
sync_sap_labor_schedulingsap_labor_schedulinglabor_schedulingenableddaily
sync_sap_inventory_shrinkagesap_inventory_shrinkageinventory_shrinkageenableddaily
sync_retail_inventory_weeklyretail_inventory_weeklyinventory_weeklyenabledweekly
sync_retail_google_ads_dailyretail_google_ads_dailygoogle_ads_dailyenableddaily
sync_retail_ga4_website_dailyretail_ga4_website_dailyga4_website_dailyenableddaily

Streams

Real-time ingestion pipelines.

0events / min
0streams active
0% delivered
  • pos.txn store_037 — basket $42.18
  • inv.move dc_west → store_104
  • labor.clock store_022 shift_start
  • pos.txn store_211 — basket $19.04

Policies

Browse and manage Cedar access policies for your tenant.

TLS 1.3 AES-256 Read-only SOC 2 II
Policy IDEffectResources
merch-read-defaultpermitModel::*
finance-read-shrinkagepermitModel::"shrinkage"
vendor-blockedforbidModel::"labor_*"
region-west-onlypermitTenant::"acme"

Entities

Principals and resources referenced by Cedar policies.

Entity UIDTypeTenant
Tenant::"acme"Tenantacme
Model::"sap.pos_transactions"Modelacme
Model::"sap.inventory_shrinkage"Modelacme
Model::"sap.labor_scheduling"Modelacme
Model::"retail.toast_pos_daily"Modelacme
Model::"retail.ga4_website_daily"Modelacme

Providers

Manage LLM API keys and the model profiles that use them.

API Keys Model Profiles
NameProviderUsed byCreated
anthropic-defaultAnthropic3 profilesApr 22
openai-defaultOpenAI2 profilesApr 22
gemini-defaultGemini1 profileApr 22
ollama-onpremOllama2 profilesApr 22

LLM-agnostic. Bring your own key, route per task. No lock-in.

Settings

Manage your dashboard preferences and account.

Appearance
Theme • Light ° Dark

Light and dark themes are available. Your choice is remembered per browser.

Account
NameAdmin
Emailadmin@acme.io
Tenantacme-retail
Live product. Read-only by default. Every panel inspectable. Click around — this is what your business teams get.
Ward · for Head of Procurement06:47 AM

Procurement packet: MSA, DPA, SOC 2 II report, architecture review, and reference contacts. Month-to-month. 14-day insight guarantee. Available before signature.

✓ Pre-signatureProcurement context
Ward
Insight
Dispatch
Feedback
Evaluate
Learn
01

Insights surface

Ward’s agents detect what changed, why it matters, and what to do about it. Every insight includes a recommended action. Not just a chart to interpret.

Real-time detection Root cause + recommendation
02

Insights become actions

Any insight card can be turned into a tracked ticket or task. Dispatched to the right person, on the right channel: mobile push, text, or email. Not every insight needs a ticket. When one does, it has an owner.

Tickets created automatically Dispatched to the right person
03

Your team responds

Insights get voted up or down with reasoning. Tickets get completed or rejected. Every response is a signal. Ward learns what worked, what missed, and why.

Vote up / down Ticket completed Reasoning attached
04

Outcomes measured

Ward evaluates real results: revenue, margin, fill rate, labor cost. Did the action actually improve the number it targeted? Measured outcomes, not assumptions.

KPI impact tracked Results vs. prediction scored
05

Agents get sharper

Every vote, every completed ticket, every measured outcome feeds back in. Ward learns from your team’s judgment and real-world results. Each cycle sharpens the next. Then it starts again.

Cycle repeats, sharper each time
$1.8T
Projected global AI market by 2030
0
×
Customer acquisition lift for data‑driven orgs
0
+
Foundation models shipped since 2022
0
Guarantees any single model stays on top

Merchandising wants Ward. You sign the contract.

Architecture review, MSA, DPA, SOC 2 II report — on the table before you sign.

Get a demo

Find out what your data has been hiding.

Tell us about your operation. We’ll show you the problems Ward catches — and the ones your current tools miss.

Step 1 of 3
What are your goals?
Step 2 of 3
About your operation
Step 3 of 3
Your contact info