KPI · ITR
Inventory Turnover Ratio
How many times inventory is sold and replaced in a period.
Formula
COGS / Average inventory value
Benchmark
14-20x grocery, 4-6x fashion, 8-12x convenience
How Ward uses ITR
Ward flags when turn slows below vertical benchmark, signaling overstock.
Fixes that move ITR
The insight types that improve inventory turnover ratio when running on Ward.
Stockout
Stockout Prediction
Know before the shelf empties.
Demand
Demand Forecasting
See demand before it arrives.
Who tracks ITR
The roles that lean on this metric to run their teams.
VP / Director
VP Supply Chain
Supply Chain
Director / Head
Head of LP
Loss Prevention
C-Suite / VP
CFO
Finance
Director / VP
Head of Procurement
Procurement
Other KPIs Ward monitors
Fill Rate
On-Shelf Availability
Percentage of expected SKUs physically present and available for purchase.
SSS
Same-Store Sales
Year-over-year revenue comparison for stores open 12+ months.
ATV
Average Transaction Value
Revenue per transaction. Measures basket size and upsell effectiveness.
UPT
Units Per Transaction
Average item count per basket. Key cross-sell and adjacency indicator.
Shrinkage
Inventory Loss Rate
Percentage of inventory lost to theft, damage, spoilage, or admin error.
GMROI
Gross Margin Return on Inventory
Gross profit per dollar invested in inventory.
Promo Lift
Promotional Uplift
Incremental sales from a promotion vs baseline, net of cannibalization.
MD%
Markdown Rate
Revenue sold at discount vs original price.
NPS
Net Promoter Score
Customer loyalty metric. Promoters minus detractors.
CVR
Conversion Rate
Percentage of visitors who purchase.
BP
Basket Penetration
Percentage of baskets containing a specific category/SKU.
Two ways to start.
Run a fixed-fee pilot on your data, or talk to advisory about a broader engagement.
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