Integration · POS

Ward +
NCR

Your NCR data holds answers your team doesn’t have time to extract. Ward integrates with NCR Voyix POS and Aloha for convenience and restaurant retail. Transaction-level data powers daypart analysis and impulse optimization.

What’s hiding in your
NCR data.

The problems are already in NCR. Ward finds them and explains why.

Attach Rate
Adjacencies mapped per daypart
Impulse cross-sell patterns identified by time of day.
Daypart Revenue
Underperforming hours exposed
Traffic and weather data pinpoint revenue-light dayparts.
Shrinkage
Slow-bleed loss detected
POS anomaly patterns caught that periodic audits miss.
Basket Size
Bundle opportunities surfaced
Item-level sales mined for actionable upsell patterns.

NCR data, married to
everything else.

NCR is one signal. Ward combines it with weather, events, competitor pricing, and more.

app.getward.ai Live demo
Acme Retail @Merchandising: VP Analyst claude-sonnet default
A

Chat

Ask anything. Ward routes to the right agent and returns cited answers.

Why did Store 37 miss target last week?
You · 9:42 AM
Schema Scout · routed to Merchandising Agent

I pulled Store 37’s last 28 days against the chain baseline. Two root causes, both compounding.

SignalFinding
labor_efficiencyRev/labor-hour −22% vs. cluster, staffing mismatch at 11a–1p peak
inventory.freshFresh fill 83%, backroom replenishment lag at 2–4p
promo.liftBOGO crackers cannibalized Brand Y by 28%, net category +6%

Recommend: re-baseline Store 37 schedule against true peak, raise replen window to 1p, and review the BOGO before next cycle.

8 parallel queries 3 sources cited confidence 0.92
Show me how to fix the staffing mismatch.
You · 9:43 AM
Labor Agent · drafting schedule diff
Querying labor_scheduling
Ask anything, Ward routes to the right agent. Cmd+K

Dashboards

Pinned views built from saved data-lake queries.

Revenue vs. forecast +4.2% WoW
Gross margin % −3.2pp
Fill rate, fresh 83%
Shrink, West region +0.8pp

Models

Browse, search, and manage data–lake model definitions for your tenant.

NameNamespaceVersion
retail_pos_transactionsretail1.0
retail_inventory_snapshotretail1.2
retail_labor_schedulingretail1.0
retail_promo_calendarretail1.1
retail_supplier_performanceretail1.0
sap_inventory_shrinkagesap1.0
ga4_daily_eventsmarketing1.0
meta_ads_ad_levelmarketing1.0

Sources

Connect external systems to the data lake.

NameTypeLast sync
sap_pos_transactionsimport2m ago
sap_inventory_shrinkageimport2m ago
sap_labor_schedulingimport14m ago
retail_inventory_weeklyimport1h ago
retail_google_ads_dailyimport1h ago
retail_meta_ads_dailyimport1h ago
retail_ga4_website_dailyimport1h ago

Architecture

Two ways to connect. Federate against your live systems, or ingest into Ward’s data lake. Toggle below.

Your systems · read-only
SAP Retail
Snowflake
BigQuery
Shopify
Toast POS
Ward Gateway
TLS 1.3 · AES-256
Querying live · data stays put
Federated answers
SELECT * FROM sap.pos
JOIN snow.inventory
WHERE store_id = 37
→ insight cards
Ward Data Lake
→ baselined per store
TLS 1.3 in transit AES-256 at rest Read-only credentials SOC 2 II in progress VPC peering · PrivateLink

Pipelines

Move data from sources into models on a schedule.

NameSourceModelStatusSchedule
sync_sap_pos_transactionssap_pos_transactionspos_transactionsenabledhourly
sync_sap_labor_schedulingsap_labor_schedulinglabor_schedulingenableddaily
sync_sap_inventory_shrinkagesap_inventory_shrinkageinventory_shrinkageenableddaily
sync_retail_inventory_weeklyretail_inventory_weeklyinventory_weeklyenabledweekly
sync_retail_google_ads_dailyretail_google_ads_dailygoogle_ads_dailyenableddaily
sync_retail_ga4_website_dailyretail_ga4_website_dailyga4_website_dailyenableddaily

Streams

Real-time ingestion pipelines.

0events / min
0streams active
0% delivered
  • pos.txn store_037, basket $42.18
  • inv.move dc_west → store_104
  • labor.clock store_022 shift_start
  • pos.txn store_211, basket $19.04

Policies

Browse and manage Cedar access policies for your tenant.

TLS 1.3 AES-256 Read-only SOC 2 II
Policy IDEffectResources
merch-read-defaultpermitModel::*
finance-read-shrinkagepermitModel::"shrinkage"
vendor-blockedforbidModel::"labor_*"
region-west-onlypermitTenant::"acme"

Entities

Principals and resources referenced by Cedar policies.

Entity UIDTypeTenant
Tenant::"acme"Tenantacme
Model::"sap.pos_transactions"Modelacme
Model::"sap.inventory_shrinkage"Modelacme
Model::"sap.labor_scheduling"Modelacme
Model::"retail.toast_pos_daily"Modelacme
Model::"retail.ga4_website_daily"Modelacme

Providers

Manage LLM API keys and the model profiles that use them.

API Keys Model Profiles
NameProviderUsed byCreated
anthropic-defaultAnthropic3 profilesApr 22
openai-defaultOpenAI2 profilesApr 22
gemini-defaultGemini1 profileApr 22
ollama-onpremOllama2 profilesApr 22

LLM-agnostic. Bring your own key, route per task. No lock-in.

Settings

Manage your dashboard preferences and account.

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Account
NameAdmin
Emailadmin@acme.io
Tenantacme-retail
Ward + NCR, live analysis against your data.
POS · Primary
NCR Voyix
POS transactions · Item-level sales · Tender data
Lightspeed
POS
Ward
Data Lake
Enrichment Data
POS transactions
Weather & events
Loyalty data
Competitor proximity
Demographic data
NCR (primary)
POS peers
Enrichment data
Real-time data flow

Data Ward reads
from NCR.

POS transactions Item-level sales Tender data Daypart summaries Loyalty data

Ward reads NCR transaction data via API or data export. Real-time or batch, depending on your NCR configuration.

01 / Connect
Read NCR

Read-only access to NCR. No changes to your configuration.

02 / Combine
Join the lake

NCR data married to weather, events, and competitor pricing.

03 / Detect
Find the why

Anomalies surfaced continuously, each with a root cause attached.

04 / Deliver
Morning brief

Findings arrive before your team logs in, not in a quarterly review.

Your NCR data holds answers your team doesn’t have time to extract. Ward reads it continuously and explains why.

Your NCR today
Problems hide in NCR until someone has time to look.
  • ×Anomalies found manually, if at all
  • ×Dashboards show what happened, not why
  • ×No one watching between scheduled reviews
With Ward + NCR
Ward reads NCR continuously. Findings arrive with root causes.
  • Anomalies detected and explained automatically
  • Root cause analysis, not just an alert
  • Morning brief before your team logs in

More POS
integrations.

Ward connects to the leading pos platforms.

Playbooks that run on NCR.

Ward reads and writes NCR Voyix as the system of record for these playbooks, no ETL. Each closes only when the KPI moves.

Merchandising

Markdown cadence reset
Style velocity below cluster. Ward proposes a shallower-but-earlier markdown ladder and writes it to the pricing engine on approval.
Fashion · Home Improvement · SpecialtyPricing engine · POS · PIMFull-margin sell-through
Promo conflict cancellation
Cannibalization detected mid-promo. Ward models the kill-or-narrow options and ends the offending overlap on merchandising approval.
Grocery · Fashion · ConveniencePromo engine · POS · SAP CARNet promo lift
Price elasticity recalibration
Elasticity drifted from the last model. Ward re-estimates and proposes price moves that hold volume.
Grocery · FashionPricing engine · POSCategory margin
New SKU velocity gate
A new item is missing its launch curve. Ward flags it for cut or support before it eats shelf.
All retailPLM · POSGMROI

Store Operations

Planogram correction
Sales-correlated planogram drift. Ward issues the corrected POG to the field and verifies with next-cycle photos.
Convenience · Specialty · Pharmacy · GroceryBlue Yonder Space · field-ops app · POSCompliance + sales lift
Daypart staffing rebalance
Traffic and labor are out of sync by daypart. Ward proposes a schedule that matches staff to demand.
Convenience · PharmacyUKG · Kronos · POSConversion
Schedule mismatch correction
The posted schedule doesn't match forecast traffic. Ward flags the gaps before the week locks.
All retailUKG · POSLabor productivity
Endcap velocity check
An endcap is underperforming its rent. Ward flags it and proposes a higher-velocity swap.
Convenience · SpecialtyPOS · space planningEndcap ROI
Fresh waste prevention
Perishables trending to spoilage. Ward proposes markdown or pull timing before the waste hits.
GroceryRelex · POSWaste %
Task compliance audit
Directed tasks aren't getting done at the store. Ward surfaces the misses and routes them to the DM.
All retailfield-ops app · POSExecution rate

Loss Prevention

Shrink investigation
Shrink above estate baseline. Ward attributes cause (dock / floor / admin) and opens an LP case with the evidence chain.
All retailLP case mgmt · WMS · POSShrink %
POS exception sweep
Voids, no-sales, and refunds clustering on a register or operator. Ward surfaces the pattern.
All retailPOS · LP analyticsShrink
Refund-fraud pattern
Refund behavior outside the norm. Ward builds the case with the transactions and the timing.
All retailPOS · LP case mgmtShrink
Sweethearting detection
Discount and void patterns suggest sweethearting. Ward correlates operator, lane, and customer.
All retailPOS · LP analyticsShrink

Finance

Markdown stop-loss
Markdowns are running past the point of recovery. Ward caps the bleed and proposes the floor.
Fashion · SpecialtyPricing engine · POSMargin
Ward
Insight
Dispatch
Feedback
Evaluate
Learn
01

Insights surface

Ward’s agents detect what changed, why it matters, and what to do about it. Every insight includes a recommended action. Not just a chart to interpret.

Real-time detection Root cause + recommendation
02

Insights become actions

Any insight card can be turned into a tracked ticket or task. Dispatched to the right person, on the right channel: mobile push, text, or email. Not every insight needs a ticket. When one does, it has an owner.

Tickets created automatically Dispatched to the right person
03

Your team responds

Insights get voted up or down with reasoning. Tickets get completed or rejected. Every response is a signal. Ward learns what worked, what missed, and why.

Vote up / down Ticket completed Reasoning attached
04

Outcomes measured

Ward evaluates real results: revenue, margin, fill rate, labor cost. Did the action actually improve the number it targeted? Measured outcomes, not assumptions.

KPI impact tracked Results vs. prediction scored
05

Agents get sharper

Every vote, every completed ticket, every measured outcome feeds back in. Ward learns from your team’s judgment and real-world results. Each cycle sharpens the next. Then it starts again.

Cycle repeats, sharper each time
$1.8T
Projected global AI market by 2030
0
×
Customer acquisition lift for data‑driven orgs
0
+
Foundation models shipped since 2022
0
Guarantees any single model stays on top

Your NCR data holds answers nobody has time to find.

Ward reads it continuously and delivers what it finds. With root causes.

Get a demo

Find out what your data has been hiding.

Tell us about your operation. We’ll show you the problems Ward catches, and the ones your current tools miss.

Step 1 of 3
What are your goals?
Step 2 of 3
About your operation
Step 3 of 3
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