Director / Head · Loss Prevention

Shrinkage costs you more than you think. Ward finds out where.

Your loss prevention team has the data. They don’t have the bandwidth to find what’s buried in it. Ward delivers the findings, with root causes attached. Click any number to see the SQL.

US retail shrinkage hit $112.1 billion in 2022. Up 19.4% year over year.Source: National Retail Federation
Ward · Head of LP Live
Where is shrink running above threshold?
Schema Scout → Loss Prevention Agent

Three stores in the ten-store cluster breach the 2% threshold on one SKU. The cause is upstream, not theft.

shrink.rateStores 4, 11, 19 at 2.4–3.1% against a 1.2% cluster baseline
delivery.defectAll three take delivery from the same lane, defect rate 4.8% above goal
9 parallel queries POS + GRN + vendor master confidence 0.91

What loss prevention finds out
too late.

Shrinkage costs you more than you think. Ward finds out where.

Shrinkage lands as a year-end surprise

Cannot distinguish theft from spoilage from admin error

High-shrinkage stores only identified during audits

No correlation between operational changes and loss patterns

Exception-based reporting misses slow-bleed patterns

US retail shrinkage hit $112.1 billion in 2022. Up 19.4% year over year.

Source: National Retail Federation

Insight cards for
loss prevention teams.

Before Ward
Problems surface in the quarterly review. By then, the damage is done.
  • ×Shrinkage lands as a year-end surprise
  • ×Cannot distinguish theft from spoilage from admin error
  • ×High-shrinkage stores only identified during audits
  • ×No correlation between operational changes and loss patterns
With Ward
Problems surface at 6:47 AM with root causes and recommended actions.
  • Store-level shrinkage tracking with cause attribution
  • Anomaly detection flags stores deviating from estate average
  • Receiving dock discrepancy patterns identified automatically
  • Correlation analysis links operational changes to loss shifts

Store-level shrinkage tracking with cause attribution

Anomaly detection flags stores deviating from estate average

Receiving dock discrepancy patterns identified automatically

Correlation analysis links operational changes to loss shifts

Trend analysis catches slow-bleed patterns audits miss

From signature
to running insights.

A live pilot for loss prevention teams hits these milestones on real data, on a fixed-fee schedule.

Week 1
Store-level shrinkage tracking with cause attribution running.
Month 1
Receiving dock discrepancy patterns surfaced. Estate baseline established.
Quarter 1
Slow-bleed loss patterns separated from theft. Operational change correlations flagged.

This is what Ward
delivers to you.

app.getward.ai Live demo
Acme Retail @Merchandising: VP Analyst claude-sonnet default
A

Dashboards

Pinned views built from saved data-lake queries.

Revenue vs. forecast +4.2% WoW
Gross margin % −3.2pp
Fill rate, fresh 83%
Shrink, West region +0.8pp

Sources

Connect external systems to the data lake.

NameTypeLast sync
sap_pos_transactionsimport2m ago
sap_inventory_shrinkageimport2m ago
sap_labor_schedulingimport14m ago
retail_inventory_weeklyimport1h ago
retail_google_ads_dailyimport1h ago
retail_meta_ads_dailyimport1h ago
retail_ga4_website_dailyimport1h ago

Policies

Browse and manage Cedar access policies for your tenant.

TLS 1.3 AES-256 Read-only SOC 2 II
Policy IDEffectResources
merch-read-defaultpermitModel::*
finance-read-shrinkagepermitModel::"inventory_shrinkage"
vendor-blockedforbidModel::"labor_*"
region-west-onlypermitTenant::"acme"
Evidence trail, composable charts, a live data lake. Every finding inspectable.
Ward · for Head of LP06:47 AM

Store #37 showing 4.2% shrinkage vs 1.8% estate average. Pattern suggests receiving dock discrepancy, not shoplifting.

✓ Action recommendedLoss Prevention context
SOC 2 II Read-only by default VPC · PrivateLink Every query inspectable

Read-only credentials, Cedar policy per agent, a full reasoning trail on every number. Your security review is short and your data team is not carrying the risk.

Read the security posture →

The blind spots that cost
loss prevention teams the most.

KPIs that erode quietly when nobody’s watching, one from each vertical this role covers.

Grocery
Shrinkage
Cause-level attribution
Loss prevention shifts from guesswork to targeted intervention.
Convenience
Attach Rate
Impulse adjacencies
Daypart-specific cross-sell opportunities surfaced.

What Ward covers
for loss prevention teams.

Two ways to start.

Run a fixed-fee pilot on your data, or talk to advisory about a broader engagement.

Control AI spend by department and user.
Without skimping on the outcome.

Give every department and every user a compute budget. Ward routes each question to the cheapest model that clears the quality bar, so finance caps the spend without capping what the business gets back.

Compute budgets, this month 68% used · on pace
Merchandising
14,200 / 20,000
Supply Chain
9,800 / 15,000
Store Ops
6,100 / 10,000
Ecommerce
4,700 / 5,000
Finance
3,400 / 5,000
Per-user caps. Alerts at 80%. Hard stop or overage approval, your call. Ecommerce flagged at 94%, before it became a surprise invoice.

Shrinkage costs you more than you think. Ward finds out where.

See what Ward finds for Loss Prevention leaders, with root causes and recommended actions.

Read-only to start · your LLM keys · SOC 2 Type II underway · or book a call directly

Find out what your data has been hiding.

Tell us about your operation. We’ll show you the problems Ward catches, and the ones your current tools miss.

Step 1 of 3
What are your goals?
Step 2 of 3
About your operation
Step 3 of 3
Your contact info