VP / Director · Supply Chain
You find out about stockouts after customers do.
Your supply chain team has the data. What they don’t have is the bandwidth to find what’s buried in it. Ward delivers the findings — with root causes attached.
Stockouts cost retailers $1.14 trillion in missed sales globally each year.— IHL Group
Grocery
Convenience
Pharmacy
01
The problemWhat supply chain finds out
too late.
- Demand forecasts are off by 15-25% and nobody catches it until the shelf is empty
- Supplier fill rate issues are discovered at receiving, not predicted
- Safety stock levels are set annually, not dynamically
- No early warning system for supply chain disruptions
- Replenishment exceptions require manual triage every morning
02
How Ward helpsInsight cards for
vp supply chain.
Before Ward
Problems surface in the quarterly review. By then, the damage is done.
- ×Demand forecasts are off by 15-25% and nobody catches it until the shelf is empty
- ×Supplier fill rate issues are discovered at receiving, not predicted
- ×Safety stock levels are set annually, not dynamically
- ×No early warning system for supply chain disruptions
With Ward
Problems surface at 6:47 AM with root causes and recommended actions.
- ✓Stockout prediction cards arrive 24-72 hours before empty shelves
- ✓Supplier fill rate tracking with automatic escalation
- ✓Dynamic safety stock recommendations based on current demand signals
- ✓Weather, event, and macro-driven demand adjustments
03
Sample insightThis is what Ward
delivers to you.
Evidence trail
Every finding lists its evidence. Forecast blockers, confidence scores, goal relevance — all inspectable. Nothing is a black box.
Composable chart cards
Charts built on the fly from natural language. Revenue vs. margin, category breakdowns, store comparisons — pinnable to any dashboard.
Ward · for VP Supply Chain06:47 AM
23 SKUs trending toward zero-on-hand within 48 hours. Replenishment recommendation attached. Priority: dairy and produce categories.
✓ Action recommendedSupply Chain context
Ward delivering insight cards for supply chain leaders.
04
Value driversThe blind spots that cost
vp supply chain the most.
KPIs that erode quietly when nobody’s watching. Flip to see what Ward does about each one.
Grocery
Shrinkage
Cause-level attribution
Loss prevention shifts from guesswork to targeted intervention.
↻ Flip to see the action
Recommended Action
Loss prevention shifts from guesswork to targeted intervention.
Cause-level attribution
↻ Flip back
Grocery
Fill Rate
24–72hr head start
Stockout prediction cards arrive before customers notice gaps.
↻ Flip to see the action
Recommended Action
Stockout prediction cards arrive before customers notice gaps.
24–72hr head start
↻ Flip back
Grocery
Fresh Waste
Flagged before spoilage
Perishable turn rates monitored by store.
↻ Flip to see the action
Recommended Action
Perishable turn rates monitored by store.
Flagged before spoilage
↻ Flip back
Grocery
Promo ROI
Net lift, not gross
True lift net of cannibalization and pull-forward.
↻ Flip to see the action
Recommended Action
True lift net of cannibalization and pull-forward.
Net lift, not gross
↻ Flip back
Convenience
Attach Rate
Impulse adjacencies
Daypart-specific cross-sell opportunities surfaced.
↻ Flip to see the action
Recommended Action
Daypart-specific cross-sell opportunities surfaced.
Impulse adjacencies
↻ Flip back
Convenience
Daypart Revenue
Weak hours identified
Which hours and categories underperform, and why.
↻ Flip to see the action
Recommended Action
Which hours and categories underperform, and why.
Weak hours identified
↻ Flip back
Convenience
Planogram Compliance
Sales-correlated flags
Deviations flagged when they affect revenue, not just visuals.
↻ Flip to see the action
Recommended Action
Deviations flagged when they affect revenue, not just visuals.
Sales-correlated flags
↻ Flip back
Convenience
Shrinkage
Slow-bleed detection
Transaction-level anomalies that periodic audits miss.
↻ Flip to see the action
Recommended Action
Transaction-level anomalies that periodic audits miss.
Slow-bleed detection
↻ Flip back
Pharmacy
Expiry Waste
Flagged before close
Shelf-life velocity tracked per store.
↻ Flip to see the action
Recommended Action
Shelf-life velocity tracked per store.
Flagged before close
↻ Flip back
Pharmacy
Front-of-Store Margin
Highest-margin area
OTC adjacency and illness prep cards for the front end.
↻ Flip to see the action
Recommended Action
OTC adjacency and illness prep cards for the front end.
Highest-margin area
↻ Flip back
Pharmacy
OTC Attach Rate
Rx-to-OTC conversion
Seasonal wellness bundling patterns identified.
↻ Flip to see the action
Recommended Action
Seasonal wellness bundling patterns identified.
Rx-to-OTC conversion
↻ Flip back
Pharmacy
Fill Rate
48–72hr lead time
Illness demand modeled before seasonal spikes hit.
↻ Flip to see the action
Recommended Action
Illness demand modeled before seasonal spikes hit.
48–72hr lead time
↻ Flip back
Home
Seasonal Accuracy
Weather + event driven
Pre-positioning adjusted for peak season signals.
↻ Flip to see the action
Recommended Action
Pre-positioning adjusted for peak season signals.
Weather + event driven
↻ Flip back
Home
Long-Tail Turn
Dead weight separated
Which tail SKUs serve project needs vs sit idle.
↻ Flip to see the action
Recommended Action
Which tail SKUs serve project needs vs sit idle.
Dead weight separated
↻ Flip back
Home
Project Basket Value
Cross-sell surfaced
Project purchasing patterns drive attachment.
↻ Flip to see the action
Recommended Action
Project purchasing patterns drive attachment.
Cross-sell surfaced
↻ Flip back
Home
Inventory Carrying Cost
Capital freed
Demand forecasting reduces slow-moving overstock.
↻ Flip to see the action
Recommended Action
Demand forecasting reduces slow-moving overstock.
Capital freed
↻ Flip back
Furniture
Inventory Carrying Cost
Aged stock flagged
Slow-moving SKUs identified before carrying costs compound.
↻ Flip to see the action
Recommended Action
Slow-moving SKUs identified before carrying costs compound.
Aged stock flagged
↻ Flip back
Furniture
Order-to-Delivery Cycle
Bottleneck visibility
Cycle time tracked by production stage against baselines.
↻ Flip to see the action
Recommended Action
Cycle time tracked by production stage against baselines.
Bottleneck visibility
↻ Flip back
Furniture
Gross Margin
Real-time by channel
Material cost drift detected as it happens, not at P&L close.
↻ Flip to see the action
Recommended Action
Material cost drift detected as it happens, not at P&L close.
Real-time by channel
↻ Flip back
Furniture
Stockout Frequency
Advance warning
POS and e-commerce signals feed back into production.
↻ Flip to see the action
Recommended Action
POS and e-commerce signals feed back into production.
Advance warning
↻ Flip back
05
VerticalsVP Supply Chain
across retail verticals.
30,000+ SKUs
Grocery & Supermarket
Ward for grocery supply chain
3,000+ SKUs
Convenience & C-Store
Ward for convenience supply chain
20,000+ SKUs
Pharmacy & Health
Ward for pharmacy supply chain
50,000+ SKUs
Home Improvement
Ward for home supply chain
10,000+ SKUs
Furniture Manufacturing & Retail
Ward for furniture supply chain
06
Insight cardsInsight cards for
vp supply chain.
Every insight type, tailored for supply chain decision-making.
Stockout
Stockout Prediction
for vp supply chain
Shrinkage
Shrinkage Detection
for vp supply chain
Pricing
Price Optimization
for vp supply chain
Demand
Demand Forecasting
for vp supply chain
Assortment
Assortment Planning
for vp supply chain
Promos
Promo Effectiveness
for vp supply chain
Customer
Customer Behavior
for vp supply chain
Fill Rate
Fill Rate Monitoring
for vp supply chain
07
IntegrationsIntegrations for
supply chain.
S
SAP
ERP · for vp supply chain
O
Oracle
ERP · for vp supply chain
S
Shopify
Commerce · for vp supply chain
N
NetSuite
ERP · for vp supply chain
S
Snowflake
Data Platform · for vp supply chain
B
BigQuery
Data Platform · for vp supply chain
B
Blue Yonder
Supply Chain · for vp supply chain
R
RELEX
Supply Chain · for vp supply chain
L
Looker
BI · for vp supply chain
P
Power BI
BI · for vp supply chain
T
Tableau
BI · for vp supply chain
N
NCR
POS · for vp supply chain
B
BigCommerce
Commerce · for vp supply chain
L
Lightspeed
POS · for vp supply chain
E
Epicor
ERP · for vp supply chain
Ward
Insight
Dispatch
Feedback
Evaluate
Learn
The Closed Loop
01
Insights surface
Ward’s agents detect what changed, why it matters, and what to do about it. Every insight includes a recommended action—not just a chart to interpret.
Real-time detection
Root cause + recommendation
02
Insights become actions
Any insight card can be turned into a tracked ticket or task. Dispatched to the right person, on the right channel—mobile push, text, or email. Not every insight needs a ticket. But when one does, it has an owner.
Tickets created automatically
Dispatched to the right person
03
Your team responds
Insights get voted up or down with reasoning. Tickets get completed or rejected. Every response is a signal—Ward learns what worked, what missed, and why.
Vote up / down
Ticket completed
Reasoning attached
04
Outcomes measured
Ward evaluates real results: revenue, margin, fill rate, labor cost. Did the action actually improve the number it targeted? Measured outcomes, not assumptions.
KPI impact tracked
Results vs. prediction scored
05
Agents get sharper
Every vote, every completed ticket, every measured outcome feeds back in. Ward learns from your team’s judgment and real-world results. Each cycle sharpens the next. Then it starts again.
Cycle repeats, sharper each time
$1.8T
Projected global AI market by 2030
0
×
Customer acquisition lift for data‑driven orgs
0
+
Foundation models shipped since 2022
0
Guarantees any single model stays on top
You find out about stockouts after customers do.
See what Ward finds for Supply Chain leaders — with root causes and recommended actions.
Find out what your data has been hiding.
Tell us about your operation. We’ll show you the problems Ward catches — and the ones your current tools miss.