VP / Director · Supply Chain

You find out about stockouts after customers do.

Your supply chain team has the data. They don’t have the bandwidth to find what’s buried in it. Ward delivers the findings, with root causes attached. Click any number to see the SQL.

Stockouts cost retailers $1.14 trillion in missed sales globally each year.Source: IHL Group
Ward · VP Supply Chain Live
What is going to stock out this week?
Schema Scout → Supply Chain Agent

Nine SKU-store pairs cross the predicted-zero threshold inside 48 hours. Store 22 produce is the most urgent.

forecast.dailyLettuce at Store 22: 84 units/day against 38 on hand, zero by 11a Thursday
supplier.leadRegional DC lead time 18 hours, no sufficient PO already in transit
14 parallel queries forecast + POS + WMS confidence 0.89
Draft 220-unit replenishment against the regional DC
Gated on buyer approval · 4-hour SLA · writes a PO line to SAP MM

What supply chain finds out
too late.

You find out about stockouts after customers do.

Demand forecasts are off by 15-25% and nobody catches it until the shelf is empty

Supplier fill rate problems announce themselves at the receiving dock

Safety stock levels get set once a year and left alone

No early warning system for supply chain disruptions

Replenishment exceptions require manual triage every morning

Stockouts cost retailers $1.14 trillion in missed sales globally each year.

Source: IHL Group

Insight cards for
supply chain leaders.

Before Ward
Problems surface in the quarterly review. By then, the damage is done.
  • ×Demand forecasts are off by 15-25% and nobody catches it until the shelf is empty
  • ×Supplier fill rate problems announce themselves at the receiving dock
  • ×Safety stock levels get set once a year and left alone
  • ×No early warning system for supply chain disruptions
With Ward
Problems surface at 6:47 AM with root causes and recommended actions.
  • Stockout prediction cards arrive 24-72 hours before empty shelves
  • Supplier fill rate tracking with automatic escalation
  • Dynamic safety stock recommendations based on current demand signals
  • Weather, event, and macro-driven demand adjustments

Stockout prediction cards arrive 24-72 hours before empty shelves

Supplier fill rate tracking with automatic escalation

Dynamic safety stock recommendations based on current demand signals

Weather, event, and macro-driven demand adjustments

Replenishment exceptions auto-prioritized by revenue impact

From signature
to running insights.

A live pilot for supply chain leaders hits these milestones on real data, on a fixed-fee schedule.

Week 1
Read-only connection to ERP, WMS, and POS. First stockout prediction cards arrive at 06:47.
Month 1
Fill-rate baselines across the estate. Supplier OTIF scorecard live. Replenishment exception triage running.
Quarter 1
Dynamic safety stock recommendations. Closed-loop write-back to your ERP. Forecast MAPE down 5-8 points.

This is what Ward
delivers to you.

app.getward.ai Live demo
Acme Retail @Merchandising: VP Analyst claude-sonnet default
A

Dashboards

Pinned views built from saved data-lake queries.

Revenue vs. forecast +4.2% WoW
Gross margin % −3.2pp
Fill rate, fresh 83%
Shrink, West region +0.8pp

Sources

Connect external systems to the data lake.

NameTypeLast sync
sap_pos_transactionsimport2m ago
sap_inventory_shrinkageimport2m ago
sap_labor_schedulingimport14m ago
retail_inventory_weeklyimport1h ago
retail_google_ads_dailyimport1h ago
retail_meta_ads_dailyimport1h ago
retail_ga4_website_dailyimport1h ago

Policies

Browse and manage Cedar access policies for your tenant.

TLS 1.3 AES-256 Read-only SOC 2 II
Policy IDEffectResources
merch-read-defaultpermitModel::*
finance-read-shrinkagepermitModel::"inventory_shrinkage"
vendor-blockedforbidModel::"labor_*"
region-west-onlypermitTenant::"acme"
Evidence trail, composable charts, a live data lake. Every finding inspectable.
Ward · for VP Supply Chain06:47 AM

23 SKUs trending toward zero-on-hand within 48 hours. Replenishment recommendation attached. Priority: dairy and produce categories.

✓ Action recommendedSupply Chain context
SOC 2 II Read-only by default VPC · PrivateLink Every query inspectable

Read-only credentials, Cedar policy per agent, a full reasoning trail on every number. Your security review is short and your data team is not carrying the risk.

Read the security posture →

The blind spots that cost
supply chain leaders the most.

KPIs that erode quietly when nobody’s watching, one from each vertical this role covers.

Grocery
Shrinkage
Cause-level attribution
Loss prevention shifts from guesswork to targeted intervention.
Convenience
Attach Rate
Impulse adjacencies
Daypart-specific cross-sell opportunities surfaced.
Pharmacy
Expiry Waste
Flagged before close
Shelf-life velocity tracked per store.
Home
Seasonal Accuracy
Weather + event driven
Pre-positioning adjusted for peak season signals.
Furniture
Inventory Carrying Cost
Aged stock flagged
Slow-moving SKUs identified before carrying costs compound.

What Ward covers
for supply chain leaders.

Two ways to start.

Run a fixed-fee pilot on your data, or talk to advisory about a broader engagement.

Control AI spend by department and user.
Without skimping on the outcome.

Give every department and every user a compute budget. Ward routes each question to the cheapest model that clears the quality bar, so finance caps the spend without capping what the business gets back.

Compute budgets, this month 68% used · on pace
Merchandising
14,200 / 20,000
Supply Chain
9,800 / 15,000
Store Ops
6,100 / 10,000
Ecommerce
4,700 / 5,000
Finance
3,400 / 5,000
Per-user caps. Alerts at 80%. Hard stop or overage approval, your call. Ecommerce flagged at 94%, before it became a surprise invoice.

You find out about stockouts after customers do.

See what Ward finds for Supply Chain leaders, with root causes and recommended actions.

Read-only to start · your LLM keys · SOC 2 Type II underway · or book a call directly

Find out what your data has been hiding.

Tell us about your operation. We’ll show you the problems Ward catches, and the ones your current tools miss.

Step 1 of 3
What are your goals?
Step 2 of 3
About your operation
Step 3 of 3
Your contact info