Integration · Commerce

Ward +
Shopify

Your Shopify data holds answers your team doesn’t have time to extract. Ward connects to Shopify and Shopify Plus via the Admin API. Orders, products, inventory, and customer data power Ward insight cards for omnichannel retailers.

What’s hiding in your
Shopify data.

The problems are already in Shopify. Ward finds them and explains why.

Sell-Through Rate
Slow movers reallocated
Order velocity tracked; underperformers flagged before markdowns.
Return Rate
Return-prone patterns spotted
Behavioral signals identify high-return product and buyer combos.
Customer LTV
Re-engagement timed right
Purchase cadence and cohort data surface lapsing customers.
Inventory Turnover
Reorder points tightened
Demand signals optimize safety stock across the catalog.

Shopify data, married to
everything else.

Shopify is one signal. Ward combines it with weather, events, competitor pricing, and more.

app.getward.ai Live demo
Acme Retail @Merchandising: VP Analyst claude-sonnet default
A

Chat

Ask anything. Ward routes to the right agent and returns cited answers.

Why did Store 37 miss target last week?
You · 9:42 AM
Schema Scout · routed to Merchandising Agent

I pulled Store 37’s last 28 days against the chain baseline. Two root causes, both compounding.

SignalFinding
labor_efficiencyRev/labor-hour −22% vs. cluster, staffing mismatch at 11a–1p peak
inventory.freshFresh fill 83%, backroom replenishment lag at 2–4p
promo.liftBOGO crackers cannibalized Brand Y by 28%, net category +6%

Recommend: re-baseline Store 37 schedule against true peak, raise replen window to 1p, and review the BOGO before next cycle.

8 parallel queries 3 sources cited confidence 0.92
Show me how to fix the staffing mismatch.
You · 9:43 AM
Labor Agent · drafting schedule diff
Querying labor_scheduling
Ask anything, Ward routes to the right agent. Cmd+K

Dashboards

Pinned views built from saved data-lake queries.

Revenue vs. forecast +4.2% WoW
Gross margin % −3.2pp
Fill rate, fresh 83%
Shrink, West region +0.8pp

Models

Browse, search, and manage data–lake model definitions for your tenant.

NameNamespaceVersion
retail_pos_transactionsretail1.0
retail_inventory_snapshotretail1.2
retail_labor_schedulingretail1.0
retail_promo_calendarretail1.1
retail_supplier_performanceretail1.0
sap_inventory_shrinkagesap1.0
ga4_daily_eventsmarketing1.0
meta_ads_ad_levelmarketing1.0

Sources

Connect external systems to the data lake.

NameTypeLast sync
sap_pos_transactionsimport2m ago
sap_inventory_shrinkageimport2m ago
sap_labor_schedulingimport14m ago
retail_inventory_weeklyimport1h ago
retail_google_ads_dailyimport1h ago
retail_meta_ads_dailyimport1h ago
retail_ga4_website_dailyimport1h ago

Architecture

Two ways to connect. Federate against your live systems, or ingest into Ward’s data lake. Toggle below.

Your systems · read-only
SAP Retail
Snowflake
BigQuery
Shopify
Toast POS
Ward Gateway
TLS 1.3 · AES-256
Querying live · data stays put
Federated answers
SELECT * FROM sap.pos
JOIN snow.inventory
WHERE store_id = 37
→ insight cards
Ward Data Lake
→ baselined per store
TLS 1.3 in transit AES-256 at rest Read-only credentials SOC 2 II in progress VPC peering · PrivateLink

Pipelines

Move data from sources into models on a schedule.

NameSourceModelStatusSchedule
sync_sap_pos_transactionssap_pos_transactionspos_transactionsenabledhourly
sync_sap_labor_schedulingsap_labor_schedulinglabor_schedulingenableddaily
sync_sap_inventory_shrinkagesap_inventory_shrinkageinventory_shrinkageenableddaily
sync_retail_inventory_weeklyretail_inventory_weeklyinventory_weeklyenabledweekly
sync_retail_google_ads_dailyretail_google_ads_dailygoogle_ads_dailyenableddaily
sync_retail_ga4_website_dailyretail_ga4_website_dailyga4_website_dailyenableddaily

Streams

Real-time ingestion pipelines.

0events / min
0streams active
0% delivered
  • pos.txn store_037, basket $42.18
  • inv.move dc_west → store_104
  • labor.clock store_022 shift_start
  • pos.txn store_211, basket $19.04

Policies

Browse and manage Cedar access policies for your tenant.

TLS 1.3 AES-256 Read-only SOC 2 II
Policy IDEffectResources
merch-read-defaultpermitModel::*
finance-read-shrinkagepermitModel::"shrinkage"
vendor-blockedforbidModel::"labor_*"
region-west-onlypermitTenant::"acme"

Entities

Principals and resources referenced by Cedar policies.

Entity UIDTypeTenant
Tenant::"acme"Tenantacme
Model::"sap.pos_transactions"Modelacme
Model::"sap.inventory_shrinkage"Modelacme
Model::"sap.labor_scheduling"Modelacme
Model::"retail.toast_pos_daily"Modelacme
Model::"retail.ga4_website_daily"Modelacme

Providers

Manage LLM API keys and the model profiles that use them.

API Keys Model Profiles
NameProviderUsed byCreated
anthropic-defaultAnthropic3 profilesApr 22
openai-defaultOpenAI2 profilesApr 22
gemini-defaultGemini1 profileApr 22
ollama-onpremOllama2 profilesApr 22

LLM-agnostic. Bring your own key, route per task. No lock-in.

Settings

Manage your dashboard preferences and account.

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Theme • Light ° Dark

Light and dark themes are available. Your choice is remembered per browser.

Account
NameAdmin
Emailadmin@acme.io
Tenantacme-retail
Ward + Shopify, live analysis against your data.
Commerce · Primary
Shopify / Shopify Plus
Orders & line items · Product catalog · Inventory levels
BigCommerce
Commerce
Ward
Data Lake
Enrichment Data
Order & line items
Customer behavior
Marketing attribution
Returns & exchanges
Competitor pricing
Shopify (primary)
Commerce peers
Enrichment data
Real-time data flow

Data Ward reads
from Shopify.

Orders & line items Product catalog Inventory levels Customer profiles Discount usage Fulfillment data

OAuth-based connection. Ward reads via Shopify Admin GraphQL API. Real-time webhooks for order and inventory events.

01 / Connect
Read Shopify

Read-only access to Shopify. No changes to your configuration.

02 / Combine
Join the lake

Shopify data married to weather, events, and competitor pricing.

03 / Detect
Find the why

Anomalies surfaced continuously, each with a root cause attached.

04 / Deliver
Morning brief

Findings arrive before your team logs in, not in a quarterly review.

Your Shopify data holds answers your team doesn’t have time to extract. Ward reads it continuously and explains why.

Your Shopify today
Problems hide in Shopify until someone has time to look.
  • ×Anomalies found manually, if at all
  • ×Dashboards show what happened, not why
  • ×No one watching between scheduled reviews
With Ward + Shopify
Ward reads Shopify continuously. Findings arrive with root causes.
  • Anomalies detected and explained automatically
  • Root cause analysis, not just an alert
  • Morning brief before your team logs in

More Commerce
integrations.

Ward connects to the leading commerce platforms.

Playbooks that run on Shopify.

Ward reads and writes Shopify / Shopify Plus as the system of record for these playbooks, no ETL. Each closes only when the KPI moves.

Ecommerce & Omnichannel

Returns root cause
Returns spiking on a SKU or reason code. Ward attributes the cause and routes it to the right owner.
Fashion · Home ImprovementShopify · OMS · SalesforceReturn rate
Size curve correction
The size curve is mismatched to demand. Ward re-balances the buy and the on-site availability.
FashionPIM · ShopifySize accuracy
Omnichannel availability sync
Online shows out-of-stock while stores hold inventory. Ward reconciles the availability view.
All retailOMS · Shopify · ManhattanOnline conversion
Cart-to-fulfillment leak
Orders failing between cart and fulfillment. Ward traces the drop and attributes the cause.
All retailOMS · ShopifyOnline conversion
Ward
Insight
Dispatch
Feedback
Evaluate
Learn
01

Insights surface

Ward’s agents detect what changed, why it matters, and what to do about it. Every insight includes a recommended action. Not just a chart to interpret.

Real-time detection Root cause + recommendation
02

Insights become actions

Any insight card can be turned into a tracked ticket or task. Dispatched to the right person, on the right channel: mobile push, text, or email. Not every insight needs a ticket. When one does, it has an owner.

Tickets created automatically Dispatched to the right person
03

Your team responds

Insights get voted up or down with reasoning. Tickets get completed or rejected. Every response is a signal. Ward learns what worked, what missed, and why.

Vote up / down Ticket completed Reasoning attached
04

Outcomes measured

Ward evaluates real results: revenue, margin, fill rate, labor cost. Did the action actually improve the number it targeted? Measured outcomes, not assumptions.

KPI impact tracked Results vs. prediction scored
05

Agents get sharper

Every vote, every completed ticket, every measured outcome feeds back in. Ward learns from your team’s judgment and real-world results. Each cycle sharpens the next. Then it starts again.

Cycle repeats, sharper each time
$1.8T
Projected global AI market by 2030
0
×
Customer acquisition lift for data‑driven orgs
0
+
Foundation models shipped since 2022
0
Guarantees any single model stays on top

Your Shopify data holds answers nobody has time to find.

Ward reads it continuously and delivers what it finds. With root causes.

Get a demo

Find out what your data has been hiding.

Tell us about your operation. We’ll show you the problems Ward catches, and the ones your current tools miss.

Step 1 of 3
What are your goals?
Step 2 of 3
About your operation
Step 3 of 3
Your contact info