Product · KPI Monitoring

Your KPIs erode quietly
between reports.

Fill rate slips, shrinkage drifts, GMROI drops, slowly, across hundreds of stores. Ward watches every metric, every store, every day and flags what’s off before it compounds.

The slow-bleed problems aggregate reports miss

A 2% fill rate decline at one store vanishes in a chain-wide average. Across 300 stores, those quiet declines add up fast. Ward baselines every metric at every location and surfaces deviations as insight cards, each with root cause and a recommended action. Thresholds are statistical: z-score against a 90-day rolling baseline, anomaly at p<0.01.

Five domains, continuous monitoring

Revenue, stores, finance, inventory, supply chain. Each domain has a dedicated agent tracking its KPIs around the clock and flagging deviations before they compound.

01
Revenue, Growth & Stores
Growth: CAC, channel mix, promo ROI, same-store sales, basket size, conversion. Stores: location performance, staffing, shrink, planogram compliance.
02
Finance & Inventory
Finance: gross margin, P&L variance, category profitability, elasticity, markdown rate. Inventory: fill rate, stockouts, turnover, carrying cost.
03
Supply Chain
Demand forecasting, weather shifts, supplier lead times, and DC throughput.

KPI glossary

Definitions, formulas, and benchmarks for every retail metric Ward tracks.

Two ways to start.

Run a fixed-fee pilot on your data, or talk to advisory about a broader engagement.

Your KPIs erode quietly between reports.

Ward watches every metric, every store, every day. See what it finds.

Read-only to start · your LLM keys · SOC 2 Type II underway · or book a call directly

Find out what your data has been hiding.

Tell us about your operation. We’ll show you the problems Ward catches, and the ones your current tools miss.

Step 1 of 3
What are your goals?
Step 2 of 3
About your operation
Step 3 of 3
Your contact info