Shrink Investigation
Shrink above baseline. Attributes dock, floor, or admin and opens the case.
Store shrink exceeds estate baseline by 1.5×, or a single cause crosses threshold. Dock-receipt mismatches above 3 a week, for example.
LP case created with evidence chain attached; corrective-action task assigned.
Every write is gated on an approver role you name. Nothing runs unattended.
- Decompose shrink into theft, damage, spoilage, dock-receipt mismatch, and admin error.
- Isolate the dominant cause and its interval: day, daypart, dock or floor.
- Pull the matching transactions, GRN events, POS exceptions, and camera windows.
- Open an LP case with the evidence chain pre-filled and the next step named.
- Close when corrective action is logged and shrink trends to baseline for 14 days.
Shrink over 30 days post-action vs. the pre-action baseline. Positive if half the gap to estate baseline closes.
The case closes on this number, not on the action being taken. A playbook without a close condition is a dashboard.
The rest of Loss Prevention
Run Shrink Investigation on your data.
Pick three playbooks from the catalog. We wire them against your system of record for the pilot.
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