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Store Operations · Convenience · Specialty · Pharmacy · Grocery

Planogram Correction

Sales-correlated shelf drift. Issues the corrected POG, verifies the reset.

Target KPI Compliance + sales lift
Executes in ≤ 12 hours
System of record Blue Yonder Space · field-ops app · POS
Run this on your data → How the loop closes
Trigger condition

Category sales more than 1 SD below cluster benchmark, and the compliance signal flags drift on 2 or more of the top 10 facings.

Write-back

Corrected POG pushed to field-ops app; reset task created; audit photo schedule queued.

Every write is gated on an approver role you name. Nothing runs unattended.

Procedure
  1. Cross-check the sales drop against the compliance signal. Rule out promo, weather, traffic.
  2. Render the corrected planogram for that category and store.
  3. Open a case to the district manager, push to the field-ops app on a 24-hour reset SLA.
  4. Schedule the next-cycle photo audit.
  5. Close when the audit confirms compliance and sales hold above benchmark for 7 days.
Outcome metric

Category sales vs. cluster benchmark over 14 days post-reset. Positive if the gap closes by 75%.

The case closes on this number, not on the action being taken. A playbook without a close condition is a dashboard.

The rest of Store Operations

Daypart Staffing Rebalance Traffic and labor out of sync by daypart. Proposes a matched schedule. Conversion Schedule Mismatch Correction Posted schedule misses forecast traffic. Flags gaps before the week locks. Labor productivity Endcap Velocity Check Endcap underperforming its rent. Proposes a higher-velocity swap. Endcap ROI Fresh Waste Prevention Perishables trending to spoilage. Proposes markdown or pull timing. Waste % Task Compliance Audit Directed tasks not getting done. Routes the misses to the DM. Execution rate

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