Procurement · All retail

Vendor Scorecard Update

Vendor performance shifting. Keeps the scorecard current for the next negotiation.

Target KPI Fill rate · COGS
Executes in ≤ 24 hours
System of record SAP · Coupa
Trigger condition

A vendor moves a full band on any scored dimension, or a negotiation window opens inside 60 days.

Write-back

Vendor scorecard record updated in SAP and Coupa; negotiation brief attached to the vendor file.

Every write is gated on an approver role you name. Nothing runs unattended.

Procedure
  1. Recompute the scorecard from delivery performance, quality, price adherence, dispute rate and responsiveness.
  2. Weight by category exposure, because a mediocre vendor on a critical line matters more than a poor one on a marginal one.
  3. Assemble the evidence behind each score so the number survives contact with the vendor in the room.
  4. Publish to the category manager ahead of the negotiation window, not after it.
  5. Close at the next review cycle with the negotiated outcome recorded against the score.
Outcome metric

Negotiated improvement in price or terms at the next review, tracked against the score that went in.

The case closes on this number, not on the action being taken. A playbook without a close condition is a dashboard.

Run Vendor Scorecard Update on your data.

Pick three playbooks from the catalog. We wire them against your system of record for the pilot.

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