Procurement · All retail

Off-Contract Spend Flag

Maverick spend outside preferred vendors. Routes it to the category manager.

Target KPI Savings capture
Executes in ≤ 12 hours
System of record Coupa · SAP
Trigger condition

Spend goes to a non-preferred vendor in a category with an active preferred agreement, above the de-minimis threshold.

Write-back

Maverick-spend exception logged in Coupa against the requester and category; preferred vendor surfaced in the requisition flow.

Every write is gated on an approver role you name. Nothing runs unattended.

Procedure
  1. Identify the spend and the preferred alternative that was available at the time of purchase.
  2. Compute the delta against what the preferred agreement would have cost, which is the only number that matters here.
  3. Find out why: urgency, an item genuinely not covered, or a requester who does not know the agreement exists.
  4. Route to the category manager with the pattern rather than the individual purchase, since one-off maverick spend is noise.
  5. Close when the category compliance rate improves or the agreement is widened to cover the real need.
Outcome metric

Preferred-vendor capture rate by category over a quarter, valued at the price delta.

The case closes on this number, not on the action being taken. A playbook without a close condition is a dashboard.

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