Home · Shrinkage

Ward monitors shrinkage so your Home team can act on it early.

Instead of one more dashboard, Ward sends shrinkage findings each morning with the action already recommended.

Why shrinkage matters
in home retail.

Small hardware has the highest per-unit theft rates but lowest dollar impact; power tools have lower frequency but massive loss per incident. Ward segments shrinkage by value tier and department so loss prevention allocates resources where the dollar impact is highest, not just where the unit count is.

Benchmarks. Home improvement shrink runs 1.4-2.6% of sales, with power tools, copper, and high-value building materials accounting for 30-50% of total dollar shrink despite small unit volume. ORC events typically affect a tight geographic cluster of 5-15 stores.

Power tool theft ring detection

Ward flags elevated power tool shrinkage at a geographic cluster of stores, concentrated during weekday afternoons, a pattern consistent with organized retail crime. Ward recommends immediate spider-wrap enforcement and receipt-checking at affected locations. LP investigation confirms a theft ring, and targeted intervention brings shrinkage back toward estate averages within weeks.

Signals · POS at SKU-store-shift, receiving logs and PO variance, store geocodes for ORC clustering, employee schedules, and category-value-tier overlays.

Three pitfalls Ward catches
in home shrinkage.

  • 01 High-volume small hardware shrink dominates incident counts and pulls LP attention toward unit-level fixes; the bigger dollar exposure is in low-frequency power tool theft.
  • 02 Pallet receiving discrepancies on building materials (lumber, drywall, roofing) often don't surface until the next physical because random sampling rarely catches the missing units.
  • 03 ORC patterns concentrate geographically; chain-wide LP allocation misses the cluster signal that directs investigative focus.

How Ward runs shrinkage
for home retailers.

  1. 01

    Decompose shrink by value tier and department

    Ward separates loss patterns by SKU value tier, department, and store cluster, surfacing where dollar shrink concentrates rather than where unit shrink concentrates.

  2. 02

    Detect geographic clustering for ORC

    Cards flag synchronized shrink patterns across nearby stores in high-value categories, the signature of organized theft rings.

  3. 03

    Tighten receiving controls on bulk deliveries

    Ward identifies pallet-receiving variance patterns and recommends targeted sampling or 100% verification on flagged SKUs from flagged vendors.

What a Ward card looks like.

app.getward.ai Live demo
Acme Home @Merchandising: Seasonal Analyst claude-sonnet default
A

Chat

Ask anything. Ward routes to the right agent and returns cited answers.

Why did the spring mulch pre-build miss in the Southeast?
You · 9:42 AM
Schema Scout · routed to Merchandising Agent

I pulled the spring pre-build against the last three seasons and the weather signal for the 22 Southeast stores.

SignalFinding
seasonal_prebuildMulch on-hand hit 61% of plan the week temps broke 70°F
dc_pushDC push started 9 days after the first-warm-week trigger, LY it was 2
attach.projectSoil and edging attach fell 18% at stores that gapped on mulch

Recommend: tie the push trigger to the 10-day forecast instead of the calendar week, pre-position two truckloads at the 8 stores that gapped, and re-set the attach endcap.

9 parallel queries 4 sources cited confidence 0.88
Which stores get the pre-position first?
You · 9:43 AM
Supply Chain Agent · ranking stores
Querying seasonal_prebuild
Ask anything, Ward routes to the right agent. Cmd+K

Dashboards

Pinned views built from saved data-lake queries.

Revenue vs. plan +2.9% WoW
Gross margin, seasonal −2.4pp
Mulch on-hand vs plan 61%
Special order cycle time +3.1 days

Sources

Connect external systems to the data lake.

NameTypeLast sync
epicor_pos_transactionsimport2m ago
epicor_special_ordersimport2m ago
netsuite_inventory_snapshotimport14m ago
retail_seasonal_prebuildimport1h ago
retail_sku_velocityimport1h ago
retail_pro_account_salesimport1h ago
retail_weather_dailyimport1h ago

Policies

Browse and manage Cedar access policies for your tenant.

TLS 1.3 AES-256 Read-only SOC 2 II
Policy IDEffectResources
merch-read-defaultpermitModel::*
pro-team-read-accountspermitModel::"pro_account_sales"
vendor-blockedforbidModel::"labor_*"
supply-read-orderspermitModel::"special_orders"
Shrinkage for Home, live product demo.

Home shrinkage:
the shift.

Without Ward
Found in the quarterly review. Weeks after the damage is done.
  • ×Project basket identification
  • ×Seasonal pre-positioning
  • ×Long-tail inventory
With Ward
Caught this morning. Root cause attached. Action recommended.
  • Cause-level shrinkage attribution
  • Store-vs-estate benchmarking
  • Receiving dock anomaly detection

Home KPI impact.

Seasonal Accuracy
Weather + event driven
Pre-positioning adjusted for peak season signals.
Long-Tail Turn
Dead weight separated
Which tail SKUs serve project needs vs sit idle.
Project Basket Value
Cross-sell surfaced
Project purchasing patterns drive attachment.

Ward requires 6\u201312 months to baseline seasonal categories. Pro vs DIY segment separation is critical for accurate modeling.

Questions about home shrinkage.

Small hardware has the highest per-unit theft rates but lowest dollar impact; power tools have lower frequency but massive loss per incident. Ward segments shrinkage by value tier and department so loss prevention allocates resources where the dollar impact is highest, not just where the unit count is.

Ward flags elevated power tool shrinkage at a geographic cluster of stores, concentrated during weekday afternoons, a pattern consistent with organized retail crime. Ward recommends immediate spider-wrap enforcement and receipt-checking at affected locations.

Ward segments by value tier, tracks geographic clustering for ORC detection, monitors receiving accuracy on bulk/pallet deliveries, and measures POS velocity-to-inventory count gaps.

First shrinkage insight cards arrive within 48 hours. Stable home baselines form within two weeks.

What's shrinkage costing you this year?

Industry-average shrinkage rates run 1.0–1.9% of revenue depending on vertical. Drop in your numbers to see your annual exposure and how much of it Ward typically recovers.

$

Home retailers: see what shrinkage problems Ward catches.

Root causes, not just alerts. See it on your data.

Read-only to start · your LLM keys · SOC 2 Type II underway · or book a call directly

Find out what your data has been hiding.

Tell us about your operation. We’ll show you the problems Ward catches, and the ones your current tools miss.

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