The Fill Rate problem, solved. Ward for Home.
No dashboards. No queries. Fill Rate findings delivered every morning.
Fill Rate Monitoring for Home: the Ward approach
Ward monitors on-shelf availability across your entire estate and flags stores or categories dropping below threshold.
Ward tracks expected vs actual on-shelf availability at the store-category level and escalates when fill rate drops below configurable thresholds.
What changes for your team
- Estate-wide fill rate dashboard
- Threshold-based alerting
- Store-vs-estate benchmarking
- Category-level drill-down
Why fill rate matters
in home retail.
A store can report 96% fill rate while missing the one fastener that completes every deck project basket. Ward monitors fill rate through a project-basket lens, flagging when project-critical items drop below threshold even if aggregate availability looks healthy.
Project-basket fill rate alert, outdoor season
Estate-wide fill rate looks healthy, but Ward's project-basket analysis shows the "deck build" basket has far lower complete-basket availability because a single specialty fastener is out of stock. A standard fill rate report would bury this item among 50,000 others. Ward surfaces it through basket completion analysis, and the supply chain team expedites the item to restore project-level availability within days.
What a Ward card looks like.
Estate fill rate at 94.2%, up 1.2pp vs last week. Stores 22 and 37 dropped below 85% threshold. Fresh produce is the driver.
Home fill rate:
the shift.
- ×Project basket identification
- ×Seasonal pre-positioning
- ×Long-tail inventory
- ✓Estate-wide fill rate dashboard
- ✓Threshold-based alerting
- ✓Store-vs-estate benchmarking
Home KPI impact.
Ward requires 6\u201312 months to baseline seasonal categories. Pro vs DIY segment separation is critical for accurate modeling.
Questions about fill rate.
TLS 1.3, AES-256 at rest. SOC 2 Type II in progress. On-prem available.
Yes. Ward scales from 5 stores to 5,000.
No. Ward sits on top as the intelligence layer that watches your data.
Home fill rate
by data source.
More Home insight cards.
Insights surface
Ward’s agents detect what changed, why it matters, and what to do about it. Every insight includes a recommended action—not just a chart to interpret.
Insights become actions
Any insight card can be turned into a tracked ticket or task. Dispatched to the right person, on the right channel—mobile push, text, or email. Not every insight needs a ticket. But when one does, it has an owner.
Your team responds
Insights get voted up or down with reasoning. Tickets get completed or rejected. Every response is a signal—Ward learns what worked, what missed, and why.
Outcomes measured
Ward evaluates real results: revenue, margin, fill rate, labor cost. Did the action actually improve the number it targeted? Measured outcomes, not assumptions.
Agents get sharper
Every vote, every completed ticket, every measured outcome feeds back in. Ward learns from your team’s judgment and real-world results. Each cycle sharpens the next. Then it starts again.
Home retailers: see what Fill Rate problems Ward catches.
Root causes, not just alerts. See it on your data.
Find out what your data has been hiding.
Tell us about your operation. We’ll show you the problems Ward catches — and the ones your current tools miss.