Stockout · Shopify · VP Merchandising

Stockout Prediction + Shopify: Built for VP Merchandising

Most retailers find Stockout problems too late. Ward delivers automated insight cards. What changed, why, and what to do. While there's still time to act. Your Merchandising team has the data. What they don't have is bandwidth to find what's buried in it.

Stockout Prediction powered by Shopify / Shopify Plus

Stockout Prediction is the process of ward detects skus trending toward zero-on-hand and alerts your team with replenishment recommendations before customers notice.

When connected to Shopify / Shopify Plus, Ward reads orders & line items, product catalog, inventory levels and enriches them with contextual signals to generate stockout insight cards. OAuth-based connection. Ward reads via Shopify Admin GraphQL API. Real-time webhooks for order and inventory events.

How Ward delivers Stockout insight cards: Ward analyzes sell-through velocity, current inventory levels, lead times, and supplier reliability to predict stockouts 24-72 hours before they occur.

Key capabilities

  • Reduce lost sales by catching gaps early
  • Automated replenishment recommendations
  • Supplier-aware lead time modeling
  • Priority ranking by revenue impact
app.getward.ai Live demo
Acme Retail @Merchandising: VP Analyst claude-sonnet default
A

Chat

Ask anything. Ward routes to the right agent and returns cited answers.

Why did Store 37 miss target last week?
You · 9:42 AM
Schema Scout · routed to Merchandising Agent

I pulled Store 37’s last 28 days against the chain baseline. Two root causes, both compounding.

SignalFinding
labor_efficiencyRev/labor-hour −22% vs. cluster, staffing mismatch at 11a–1p peak
inventory.freshFresh fill 83%, backroom replenishment lag at 2–4p
promo.liftBOGO crackers cannibalized Brand Y by 28%, net category +6%

Recommend: re-baseline Store 37 schedule against true peak, raise replen window to 1p, and review the BOGO before next cycle.

8 parallel queries 3 sources cited confidence 0.92
Show me how to fix the staffing mismatch.
You · 9:43 AM
Labor Agent · drafting schedule diff
Querying labor_scheduling
Ask anything, Ward routes to the right agent. Cmd+K

Dashboards

Pinned views built from saved data-lake queries.

Revenue vs. forecast +4.2% WoW
Gross margin % −3.2pp
Fill rate, fresh 83%
Shrink, West region +0.8pp

Sources

Connect external systems to the data lake.

NameTypeLast sync
sap_pos_transactionsimport2m ago
sap_inventory_shrinkageimport2m ago
sap_labor_schedulingimport14m ago
retail_inventory_weeklyimport1h ago
retail_google_ads_dailyimport1h ago
retail_meta_ads_dailyimport1h ago
retail_ga4_website_dailyimport1h ago

Policies

Browse and manage Cedar access policies for your tenant.

TLS 1.3 AES-256 Read-only SOC 2 II
Policy IDEffectResources
merch-read-defaultpermitModel::*
finance-read-shrinkagepermitModel::"inventory_shrinkage"
vendor-blockedforbidModel::"labor_*"
region-west-onlypermitTenant::"acme"
Live product demo, Ward analyzing retail data in real time.

How Ward connects to Shopify / Shopify Plus

Ward connects to Shopify and Shopify Plus via the Admin API. Orders, products, inventory, and customer data power Ward insight cards for omnichannel retailers.

Setup: OAuth-based connection. Ward reads via Shopify Admin GraphQL API. Real-time webhooks for order and inventory events.

Data Ward reads from Shopify

Orders & line items
Product catalog
Inventory levels
Customer profiles
Discount usage
Fulfillment data

Impact metrics with Shopify

Sell-Through Rate
Slow movers reallocated
Order velocity tracked; underperformers flagged before markdowns.
Return Rate
Return-prone patterns spotted
Behavioral signals identify high-return product and buyer combos.
Customer LTV
Re-engagement timed right
Purchase cadence and cohort data surface lapsing customers.
Inventory Turnover
Reorder points tightened
Demand signals optimize safety stock across the catalog.

Data lake enrichment

Ward enriches Shopify data with: Order & line items, Customer behavior, Marketing attribution, Returns & exchanges, Competitor pricing

Your category managers are drowning in spreadsheets.

Pain points
  • ×Promo planning still runs off last year's playbook
  • ×Assortment reviews happen quarterly when they should happen daily
  • ×Price changes chase the market a week behind it
  • ×No visibility into true cannibalization across categories
  • ×Vendor negotiations lack real-time sell-through evidence
How Ward helps
  • Insight cards flag promo cannibalization the day it happens
  • Assortment gaps and whitespace opportunities surface automatically
  • Price elasticity shifts detected before margin erosion compounds
  • Category-level performance cards replace manual spreadsheet reviews
  • Vendor scorecards generated from actual fill rate and quality data

Retailers lose an estimated $300B+ annually to suboptimal assortment and promotional decisions. Source: McKinsey & Company

Frequently asked questions

OAuth-based connection. Ward reads via Shopify Admin GraphQL API. Real-time webhooks for order and inventory events. Data points include: Orders & line items, Product catalog, Inventory levels, Customer profiles, Discount usage, Fulfillment data.

Your category managers are drowning in spreadsheets. Ward solves this with automated insight cards: Insight cards flag promo cannibalization the day it happens. Assortment gaps and whitespace opportunities surface automatically. Price elasticity shifts detected before margin erosion compounds.

First insight cards arrive within 48 hours of data connection. Ward needs approximately 2 weeks to establish stable baselines for your specific operation.

No. Ward sits on top of your existing stack. It is the proactive intelligence layer that watches your data continuously and delivers insight cards, so your team acts on findings instead of hunting for them.

See what stockout problems Ward catches.

Root causes, not just alerts. See it on your data.

Read-only to start · your LLM keys · SOC 2 Type II underway · or book a call directly

Find out what your data has been hiding.

Tell us about your operation. We’ll show you the problems Ward catches, and the ones your current tools miss.

Step 1 of 3
What are your goals?
Step 2 of 3
About your operation
Step 3 of 3
Your contact info