Promos · Epicor

Promo Effectiveness + Epicor

Most retailers discover Promos problems too late. Ward delivers automated insight cards — what changed, why, and what to do — while there's still time to act.

Promo Effectiveness powered by Epicor

Promo Effectiveness is the process of ward measures true promotional lift net of cannibalization, pull-forward, and pantry loading.

When connected to Epicor, Ward reads sales orders, inventory, purchase orders and enriches them with contextual signals to generate promos insight cards. Ward connects via Epicor REST API. Compatible with Epicor Prophet 21 and Epicor Eclipse.

How Ward delivers Promos insight cards: Ward isolates incremental volume from baseline, measures cross-SKU cannibalization, estimates pull-forward effects, and calculates true ROI.

Key capabilities

  • Net lift measurement (not gross)
  • Cannibalization quantification
  • Pull-forward detection
  • Promo ROI scorecards
app.getward.ai
Live product demo — Ward analyzing retail data in real time.

How Ward connects to Epicor

Ward integrates with Epicor for home improvement, furniture, and building supply retailers. Inventory, purchasing, production, and sales data power insight cards.

Setup: Ward connects via Epicor REST API. Compatible with Epicor Prophet 21 and Epicor Eclipse.

Data Ward reads from Epicor

Sales orders
Inventory
Purchase orders
Customer accounts
Pricing tiers
Vendor performance

Impact metrics with Epicor

Seasonal Accuracy
Pre-buy timing sharpened
Weather and event signals calibrate seasonal positioning.
Project Basket Value
Cross-sell patterns found
Project purchasing sequences reveal attachment opportunities.
Vendor Fill Rate
Degradation caught early
Fill rate drops flagged before shelf impact materializes.
Inventory Carrying Cost
Slow-movers identified
Demand-aligned ordering frees capital tied in dead stock.

Data lake enrichment

Ward enriches Epicor data with: Sales orders, Weather & events, Contractor/Pro data, Competitor pricing, Vendor scorecards

What a Ward insight card looks like

Ward · Promos06:47 AM

BOGO on Brand X crackers lifted units 34% but cannibalized Brand Y by 28%. Net category lift: only +6%.

✓ Action recommendedEpicor data

Frequently asked questions

Ward connects via Epicor REST API. Compatible with Epicor Prophet 21 and Epicor Eclipse. Data points include: Sales orders, Inventory, Purchase orders, Customer accounts, Pricing tiers, Vendor performance.

First insight cards arrive within 48 hours of data connection. Ward needs approximately 2 weeks to establish robust baselines for your specific operation.

No. Ward sits on top of your existing stack. It is the proactive intelligence layer that watches your data continuously and delivers insight cards — so your team acts on findings instead of hunting for them.

Ward
Insight
Dispatch
Feedback
Evaluate
Learn
01

Insights surface

Ward’s agents detect what changed, why it matters, and what to do about it. Every insight includes a recommended action—not just a chart to interpret.

Real-time detection Root cause + recommendation
02

Insights become actions

Any insight card can be turned into a tracked ticket or task. Dispatched to the right person, on the right channel—mobile push, text, or email. Not every insight needs a ticket. But when one does, it has an owner.

Tickets created automatically Dispatched to the right person
03

Your team responds

Insights get voted up or down with reasoning. Tickets get completed or rejected. Every response is a signal—Ward learns what worked, what missed, and why.

Vote up / down Ticket completed Reasoning attached
04

Outcomes measured

Ward evaluates real results: revenue, margin, fill rate, labor cost. Did the action actually improve the number it targeted? Measured outcomes, not assumptions.

KPI impact tracked Results vs. prediction scored
05

Agents get sharper

Every vote, every completed ticket, every measured outcome feeds back in. Ward learns from your team’s judgment and real-world results. Each cycle sharpens the next. Then it starts again.

Cycle repeats, sharper each time
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Customer acquisition lift for data‑driven orgs
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Foundation models shipped since 2022
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See what promos problems Ward catches.

Root causes, not just alerts. See it on your data.

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Find out what your data has been hiding.

Tell us about your operation. We’ll show you the problems Ward catches — and the ones your current tools miss.

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