Fashion · BigCommerce · Head of E-Com

BigCommerce + Fashion Retail: Built for Head of E-Com

Fashion retailers have 15,000+ SKUs and blind spots hiding in every store. Ward watches them all and delivers the findings your team doesn't have bandwidth to find. Your BigCommerce data holds answers nobody has time to extract. Ward reads it via read-only APIs.

Ward + BigCommerce for Fashion & Apparel

Fashion & Apparel retailers running BigCommerce get AI insight cards without custom development. Seasonal sell-through, size curve optimization, and markdown timing. Ward monitors style velocity and flags slow movers before the window closes.

How it works: Ward connects via BigCommerce REST API with OAuth. Webhooks for real-time order and inventory events.

Ward monitors 15,000+ SKUs across your locations and delivers automated insight cards covering Sell-through rate, Markdown %, Return rate, and more.

app.getward.ai Live demo
Acme Retail @Merchandising: VP Analyst claude-sonnet default
A

Chat

Ask anything. Ward routes to the right agent and returns cited answers.

Why did Store 37 miss target last week?
You · 9:42 AM
Schema Scout · routed to Merchandising Agent

I pulled Store 37’s last 28 days against the chain baseline. Two root causes, both compounding.

SignalFinding
labor_efficiencyRev/labor-hour −22% vs. cluster, staffing mismatch at 11a–1p peak
inventory.freshFresh fill 83%, backroom replenishment lag at 2–4p
promo.liftBOGO crackers cannibalized Brand Y by 28%, net category +6%

Recommend: re-baseline Store 37 schedule against true peak, raise replen window to 1p, and review the BOGO before next cycle.

8 parallel queries 3 sources cited confidence 0.92
Show me how to fix the staffing mismatch.
You · 9:43 AM
Labor Agent · drafting schedule diff
Querying labor_scheduling
Ask anything, Ward routes to the right agent. Cmd+K

Dashboards

Pinned views built from saved data-lake queries.

Revenue vs. forecast +4.2% WoW
Gross margin % −3.2pp
Fill rate, fresh 83%
Shrink, West region +0.8pp

Sources

Connect external systems to the data lake.

NameTypeLast sync
sap_pos_transactionsimport2m ago
sap_inventory_shrinkageimport2m ago
sap_labor_schedulingimport14m ago
retail_inventory_weeklyimport1h ago
retail_google_ads_dailyimport1h ago
retail_meta_ads_dailyimport1h ago
retail_ga4_website_dailyimport1h ago

Policies

Browse and manage Cedar access policies for your tenant.

TLS 1.3 AES-256 Read-only SOC 2 II
Policy IDEffectResources
merch-read-defaultpermitModel::*
finance-read-shrinkagepermitModel::"inventory_shrinkage"
vendor-blockedforbidModel::"labor_*"
region-west-onlypermitTenant::"acme"
Live product demo, Ward analyzing retail data in real time.

What Ward delivers

  • Unified insight cards across online and in-store channels
  • Cross-channel promo effectiveness with true attribution
  • Customer journey tracking across digital and physical touchpoints
  • BOPIS fulfillment performance monitoring with exception cards
  • Full-funnel marketing attribution to in-store conversion

Metrics Ward monitors

Sell-through rate
Markdown %
Return rate
Style velocity
Size accuracy

Fashion challenges Ward solves

  • Markdown timing
  • Size curve misallocation
  • Style velocity prediction
  • Return rate management
  • Seasonal transition

How Ward connects to BigCommerce

Ward connects to BigCommerce for omnichannel retailers running headless or traditional storefronts. Orders, catalog, and customer data drive insight cards.

Setup: Ward connects via BigCommerce REST API with OAuth. Webhooks for real-time order and inventory events.

Data Ward reads from BigCommerce

Orders
Products & variants
Customers
Inventory
Promotions
Storefront analytics

Impact metrics with BigCommerce

Sell-Through Rate
Velocity tracked live
Slow movers flagged early enough to reallocate inventory.
Customer LTV
Churn risk identified
Cohort analysis surfaces lapsing buyers and re-engagement timing.
Conversion Rate
Buyer vs browser split
Patterns that convert separated from those that just browse.
Inventory Turnover
Reorder cadence optimized
Demand signals calibrate reorder points across the catalog.

Data lake enrichment

Ward enriches BigCommerce data with: Orders & variants, Customer behavior, Marketing data, Returns & exchanges, Competitor pricing

Your online and offline data live in different worlds.

Pain points
  • ×Nobody can see one inventory position across every channel
  • ×Online promo performance is measured separately from in-store
  • ×Customer behavior data is siloed by channel
  • ×BOPIS/BORIS operational complexity is growing unchecked
  • ×Digital marketing attribution stops at the click
How Ward helps
  • Unified insight cards across online and in-store channels
  • Cross-channel promo effectiveness with true attribution
  • Customer journey tracking across digital and physical touchpoints
  • BOPIS fulfillment performance monitoring with exception cards
  • Full-funnel marketing attribution to in-store conversion

Retailers with unified omnichannel data see 30% higher lifetime value per customer. Source: Harvard Business Review

Fashion KPI impact

Markdown Rate
Shallower, earlier
Slow movers detected before deep clearance is the only option.
Sell-Through
More at full price
Style velocity cards flag underperformers early enough to reallocate.
Size Accuracy
Fewer size gaps
Size curves recalibrated by store cluster and season.
Return Rate
Better matching
Right size, right store means fewer returns.

Frequently asked questions

Ward connects via BigCommerce REST API with OAuth. Webhooks for real-time order and inventory events. Data points include: Orders, Products & variants, Customers, Inventory, Promotions, Storefront analytics.

Yes. Ward reads BigCommerce data and combines it with contextual signals (weather, events, demographics) to generate Fashion-specific insight cards. No custom development required.

Your online and offline data live in different worlds. Ward solves this with automated insight cards: Unified insight cards across online and in-store channels. Cross-channel promo effectiveness with true attribution. Customer journey tracking across digital and physical touchpoints.

Ward delivers daily insight cards covering Sell-through rate, Markdown %, Return rate, tailored for E-Commerce decision-making. Each card includes what changed, why it matters, and what to do next.

First insight cards arrive within 48 hours of data connection. Ward needs approximately 2 weeks to establish stable baselines for your specific operation.

No. Ward sits on top of your existing stack. It is the proactive intelligence layer that watches your data continuously and delivers insight cards, so your team acts on findings instead of hunting for them.

See what Fashion problems Ward catches.

Root causes, not just alerts. See it on your data.

Read-only to start · your LLM keys · SOC 2 Type II underway · or book a call directly

Find out what your data has been hiding.

Tell us about your operation. We’ll show you the problems Ward catches, and the ones your current tools miss.

Step 1 of 3
What are your goals?
Step 2 of 3
About your operation
Step 3 of 3
Your contact info